Education Arts & Community

New Library Members per Month

On Target On Target

1,127

members/month
Result for Jun-19

On Target On Target

Education Arts & Community

New Library Members per Month

On Target On Target

1,127

members/month
Result for Jun-19

Measure Description

This measure is the number of new registered library cardholders and renewals of expired card holders per month. This target (8,000 people per year) is based on the Library's available performance data.

Measure Importance

A great library helps create a great city, and West Palm Beach is committed to sustaining a world-class library that provides the very best informational products (books) as well as classes and workshops that help create a better educated citizenry. Issuance of library cards is a measure of how well the library is connecting with users and improving their quality of life and how well we’re getting the word out - or getting word-of-mouth recommendations - to expand the use of the library.

Measure Chart

Explanation of Performance

The data reveals that there are people registering for new library cards.  In October, the Children’s Librarians made a push to get K- 2 students their very own library cards at four local elementary schools:  Pleasant City, Roosevelt, Northmore and Westward library cards.  Over 700 children signed up for a library card.  The winning classrooms got a pizza party! Additionally, summer has started off strong with over 1,000 new library members for the month of June.

The library has been also working to increase membership by vastly expanding the online selections through Hoopla and cloudlibrary.  Recently the library introduced a new digital service, RB Digital for even more access to online resources.  The library is working on a new digital media campaign that will roll-out at the beginning of the school year in August 2019.  The “Connect 24/7” campaign will inform patrons about all of the library’s free online resources from streaming music, downloading movies, learning a new language, reading the paper, to reading and listening to books. 

Status Indicator Definitions
On Target: Meets or exceeds expected performance
Watch: Falls close to expected performance
Below Target: Does not meet expectation; being monitored for improvement
Other Data: Data gathering only, no target

City of West Palm Beach | 401 Clematis Street | West Palm Beach, FL 33401 | 561.822.2222